In-Person and Video Conference Based-Counseling

Having gotten through the worst of the Coronavirus outbreak, I am now back to offering psychological services on an in-person basis. I will continue to offer video conferencing appointments for those who prefer the convenience of that arrangement. I have selected a video conferencing platform recommended by the Indiana Psychological Association, which is compliant with insurance industry guidelines, HIPAA requirements and Indiana law.

Here’s how to get scheduled

• At the time of our first telephone conversation or email exchange I will ask you about the nature of your concerns and determine what scheduling constraints you may have.  I will then email you a link to an electronically-secured site for patient registration.  There you will be able to complete, electronically sign and submit this documentation to me. 
  
• Once I receive these documents, I will contact you to schedule an appointment time. I see patients between 1:30 PM and 6:30 PM, Tuesday through Friday.

• If your appointment is a video conference, I will send you an email or text with a URL link to my on-line “waiting room.”  At the time of your appointment, you will click on the URL link I sent you and sign in with your name, which will notify me that you are available online.  I will finalize the connection, allowing video and audio communication.

• In the event of technical difficulties, you will be able to reach me on the office phone (317-781-1917).

I appreciate your patience during these challenging times.

Frequently Asked Questions

Will my insurance pay for video conference-based counseling?  

Indiana state law allows for the provision of psychological services by means of video conference and even telephone communication. In response to the Coronavirus outbreak, the insurance industry has gone to great lengths to promote video conference-based counseling.

Insurance generally pays for video conference-based counseling just as it does for in-person psychological services. Your insurance contract may specify that you are responsible to pay for some or all of the cost of your treatment. For example, you may have a copayment for each session, or an unmet deductible that must be paid down before your claims begin to be paid by insurance. I encourage you to contact a Customer Service Representative at your insurance company directly to determine the extent of your coverage for “mental health services.” Of course, you are responsible for paying any unreimbursed charges.

Can I access the video conference using my equipment?

If your cell phone, tablet or computer has a microphone and a webcam, and you know how to go to a website on the internet, you can use this service.  No software downloads are required.

For more information on video conferencing, see the Appointments page.